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TigerPoint Technologies

Product

Website Chatbot

One practical chat on your site that helps people get answers quickly, gives your team cleaner leads, and points people to booking when they are ready.

At a glance

Website chat for visitor questions, lead capture, and booking handoff.

This is public-facing website chat. It is meant to answer the same core questions clearly and move people to the right next step.

Not for full support replacement, long exception-heavy service issues, or deep multi-step account work.

Grab free concept

Free fit check first. No invoice.

Best fit for

  • Service businesses with repeat visitor questions before contact or booking.
  • Teams that want cleaner lead details before a human jumps in.
  • Studios, clinics, and local businesses with a clear next step on the site.

What this product is for

This is a front-line chat for your public website. It should feel like a helpful team member, not a replacement for your full support stack.

  • Capture lead details from website visitors and keep the info organized.
  • Qualify what people need with a short, plain-English conversation.
  • Handle frequent FAQ questions so your team can focus on real requests.
  • Hand off qualified people into booking so the thread becomes a next-step action.

What is in scope (and what is not)

Keep this intentionally narrow: website conversation, lead capture, qualification, FAQ support, and booking handoff. We avoid turning this into a broad contact center, long internal tool, or broad strategy project.

Built into this

A focused chatbot layer that answers your defined public questions, asks light qualification questions, and creates cleaner inquiry data.

Out of scope

Broad AI strategy, work that has to connect several products, custom engineering outside your website channel, or deep reporting systems that belong in a larger build.

Good fit / Not a fit

This lane is meant for clear, repeatable public questions. If your website traffic is mostly booking and FAQ, this is a practical fit.

Good fit

  • Website traffic with a stable list of common questions.
  • Teams that want cleaner lead forms and cleaner routing to booking.
  • Simple qualification steps that do not change every day.

Not a fit

  • Replacing a full support team with one automated lane.
  • Handling complex legal, billing, or pricing exceptions in one flow.
  • Long customer journeys that need approvals or custom business logic.

Realistic example

Small design studio, 40 leads/week

A visitor asks, "Do you take one-time logo projects?" and "What is your usual first step?" The bot confirms the service type, captures budget range, and sends a handoff form to sales if the lead is ready to book. If the lead asks for custom terms, it forwards a callback request.

What is included before launch

A one-time setup fee applies to configure it, connect it, test it, and launch it.

Need something more custom? We build that too.

If this product is close but not quite right, start with the same free concept step. We will point you to the best lane for a contained setup, a broader custom build, or post-launch support.

Not sure what to automate first?

AI Starter Setup

Start with one known workflow and get it configured, connected, and tested.

Need broader custom work?

Custom AI Build Project

Move to a full build when the chatbot needs deeper integrations or additional AI product layers.

Already live and needs care?

AI Care Plan

Use post-launch monthly support when you need routine monitoring after launch.
Get free recommendation

Free 48-hour recommendation. No invoice.

Live style snapshots

Tiny moving examples so success feels easy to picture. Same idea as case studies, just faster to scan. Not magic, less manual thumb work.

Real estate

Lead follow up engine

Auto shops

Inventory chat plus booking

Restaurants

Reservations and wait times